{"id":21169,"date":"2023-09-28T12:07:24","date_gmt":"2023-09-28T12:07:24","guid":{"rendered":"https:\/\/sierra.keydesign.xyz\/crm\/?page_id=21169"},"modified":"2024-12-31T10:19:36","modified_gmt":"2024-12-31T10:19:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/itattoo.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21169\" class=\"elementor elementor-21169\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3153d4b e-flex e-con-boxed e-con e-parent\" data-id=\"3153d4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63b684a e-con-full e-flex e-con e-child\" data-id=\"63b684a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e27cff6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"e27cff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title\">Vous avez des questions ? Par ici.<\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>FAQ, correctifs rapides et informations officielles sur chaque fonctionnalit\u00e9.<br \/>Vous ne trouvez pas votre question ici, <a href=\"https:\/\/itattoo.com\/fr\/contact\/\">Contactez-nous<\/a>!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7ca5f5 e-flex e-con-boxed e-con e-parent\" data-id=\"e7ca5f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d68f093 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d68f093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ac264f e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"4ac264f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section3&quot;,&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2579150 e-con-full e-flex e-con e-child\" data-id=\"2579150\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-094b678 e-con-full sticky-section e-flex e-con e-child\" data-id=\"094b678\" data-element_type=\"container\" data-e-type=\"container\" id=\"section1\">\n\t\t<div class=\"elementor-element elementor-element-dce41be e-con-full e-flex e-con e-child\" data-id=\"dce41be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d382e20 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d382e20\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Questions g\u00e9n\u00e9rales :<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Ce ne sont que quelques questions, mais notre fichier d&#039;assistance de premier ordre vous aidera \u00e0 r\u00e9soudre tous vos probl\u00e8mes<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab06f34 e-con-full e-flex e-con e-child\" data-id=\"ab06f34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-808c81f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"808c81f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ac9500d0f1f0\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-808c81f\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-bc228306ac9500d0f1f0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306ac9500d0f1f0\" aria-expanded=\"true\" aria-controls=\"Collapse-bc228306ac9500d0f1f0\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Votre logiciel fonctionne-t-il avec n\u2019importe quel syst\u00e8me d\u2019exploitation\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306ac9500d0f1f0\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-808c81f\" data-parent=\"#accordion-6ac9500d0f1f0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>iTattoo fonctionne avec n&#039;importe quel syst\u00e8me d&#039;exploitation. Vous n&#039;aurez besoin que d&#039;un navigateur (Firefox, Chrome, Safari, etc.) et d&#039;une connexion Internet. <\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-808c81f\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-8417e716ac9500d0f1f0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716ac9500d0f1f0\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716ac9500d0f1f0\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Pourquoi devrais-je acheter ce logiciel ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716ac9500d0f1f0\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-808c81f\" data-parent=\"#accordion-6ac9500d0f1f0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Planifiez vos rendez-vous par simple glisser-d\u00e9poser, organisez-les par couleurs et iTattoo s&#039;occupe du reste : envoi de rappels par SMS et par e-mail au client et \u00e0 l&#039;artiste ! Si plusieurs rendez-vous doivent \u00eatre reprogramm\u00e9s, le syst\u00e8me fonctionne selon le principe du premier arriv\u00e9, premier servi, afin que l&#039;artiste ne se retrouve pas avec des cr\u00e9neaux libres ind\u00e9sirables. <\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-808c81f\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-3dad4e06ac9500d0f1f0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06ac9500d0f1f0\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06ac9500d0f1f0\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Avez-vous des projets diff\u00e9rents ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06ac9500d0f1f0\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-808c81f\" data-parent=\"#accordion-6ac9500d0f1f0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><ul><li><strong>Forfait Solo (150\u20ac\/an)<\/strong>:Id\u00e9al pour les tatoueurs individuels. Comprend des outils de planification, de communication avec les clients et de gestion de projets illimit\u00e9e.<\/li><li><strong>Plan Pro (250\u20ac\/an)<\/strong>: Con\u00e7u pour les studios comptant jusqu&#039;\u00e0 10 artistes sur un m\u00eame site. Ajoute des fonctionnalit\u00e9s de gestion d&#039;\u00e9quipe et des outils de studio avanc\u00e9s.<\/li><li><strong>Plan Entreprise (350 \u20ac\/an)<\/strong>:Pour les grandes entreprises, g\u00e9rant jusqu&#039;\u00e0 3 emplacements et un nombre illimit\u00e9 d&#039;artistes, offrant des outils de productivit\u00e9 am\u00e9lior\u00e9s et des fonctionnalit\u00e9s avanc\u00e9es.<\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-808c81f\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ecc49856ac9500d0f1f0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc49856ac9500d0f1f0\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc49856ac9500d0f1f0\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Quelles langues votre logiciel prend-il en charge\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc49856ac9500d0f1f0\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-808c81f\" data-parent=\"#accordion-6ac9500d0f1f0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Anglais, allemand, fran\u00e7ais, n\u00e9erlandais, italien, japonais, chinois et bien d&#039;autres. <\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-808c81f\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-af271206ac9500d0f1f0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-af271206ac9500d0f1f0\" aria-expanded=\"false\" aria-controls=\"Collapse-af271206ac9500d0f1f0\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Avez-vous un support client ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-af271206ac9500d0f1f0\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-808c81f\" data-parent=\"#accordion-6ac9500d0f1f0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Notre \u00e9quipe d&#039;assistance est \u00e0 votre disposition du lundi au vendredi de 10h00 \u00e0 17h00 CEST. En cas d&#039;urgence, nous disposons d&#039;une assistance sp\u00e9ciale le samedi et le dimanche de 10h00 \u00e0 20h00 CEST <\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd2881e e-con-full sticky-section e-flex e-con e-child\" data-id=\"dd2881e\" data-element_type=\"container\" data-e-type=\"container\" id=\"section2\">\n\t\t<div class=\"elementor-element elementor-element-08214aa e-con-full e-flex e-con e-child\" data-id=\"08214aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcc7ba5 elementor-widget elementor-widget-spacer\" data-id=\"fcc7ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77e36f0 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"77e36f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Utilisation de la licence :<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-424ff59 e-con-full e-flex e-con e-child\" data-id=\"424ff59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79502a9 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"79502a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ac9500d109ba\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-bc228306ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306ac9500d109ba\" aria-expanded=\"true\" aria-controls=\"Collapse-bc228306ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Puis-je annuler mon abonnement \u00e0 tout moment ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306ac9500d109ba\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, vous pouvez annuler votre abonnement \u00e0 tout moment. Cependant, les frais d\u00e9j\u00e0 pay\u00e9s pour le cycle de facturation en cours ne sont pas remboursables. En cas d&#039;annulation, votre compte restera actif jusqu&#039;\u00e0 la fin de la p\u00e9riode de facturation.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-8417e716ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Que se passe-t-il si je viole les conditions de service ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La violation de nos conditions d&#039;utilisation peut entra\u00eener la suspension ou la r\u00e9siliation de votre compte sans pr\u00e9avis. Nous vous recommandons de consulter les conditions pour vous assurer de leur conformit\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-3dad4e06ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Existe-t-il une politique de remboursement si je ne suis pas satisfait du service ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous n&#039;offrons pas de politique de remboursement. Veuillez consulter nos conditions g\u00e9n\u00e9rales pour plus de d\u00e9tails sur l&#039;\u00e9ligibilit\u00e9 et les proc\u00e9dures de remboursement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ecc49856ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc49856ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc49856ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Existe-t-il des restrictions quant \u00e0 la fa\u00e7on dont je peux utiliser la plateforme ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc49856ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, la plateforme ne doit pas \u00eatre utilis\u00e9e pour des activit\u00e9s ill\u00e9gales, du spam ou toute action qui viole les droits de propri\u00e9t\u00e9 intellectuelle. Pour une liste d\u00e9taill\u00e9e des restrictions, veuillez vous r\u00e9f\u00e9rer \u00e0 nos conditions g\u00e9n\u00e9rales.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-af271206ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-af271206ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-af271206ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Comment sont communiqu\u00e9es les mises \u00e0 jour des conditions g\u00e9n\u00e9rales ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-af271206ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous vous informerons de tout changement important apport\u00e9 \u00e0 nos conditions g\u00e9n\u00e9rales par e-mail ou par une notification int\u00e9gr\u00e9e \u00e0 l&#039;application. Il est de votre responsabilit\u00e9 de consulter les conditions mises \u00e0 jour.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-bc028776ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc028776ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-bc028776ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">6. Mes donn\u00e9es sont-elles s\u00e9curis\u00e9es et quelles sont les politiques de conservation des donn\u00e9es ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc028776ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous nous engageons \u00e0 prot\u00e9ger vos donn\u00e9es. Vos donn\u00e9es ne seront conserv\u00e9es que le temps n\u00e9cessaire \u00e0 la fourniture de nos services ou tel que requis par la loi. Veuillez consulter notre politique de confidentialit\u00e9 et nos conditions g\u00e9n\u00e9rales pour plus d&#039;informations.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-79502a9\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-2407e806ac9500d109ba\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2407e806ac9500d109ba\" aria-expanded=\"false\" aria-controls=\"Collapse-2407e806ac9500d109ba\">\n                            \n                            <span class=\"ekit-accordion-title\">7. Que se passe-t-il si je ne suis pas d&#039;accord avec les conditions mises \u00e0 jour ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2407e806ac9500d109ba\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-79502a9\" data-parent=\"#accordion-6ac9500d109ba\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous n&#039;acceptez pas les conditions g\u00e9n\u00e9rales mises \u00e0 jour, vous pouvez cesser d&#039;utiliser le service. L&#039;utilisation continue de la plateforme apr\u00e8s les modifications indique votre acceptation des conditions mises \u00e0 jour.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d152ee e-con-full sticky-section e-flex e-con e-child\" data-id=\"4d152ee\" data-element_type=\"container\" data-e-type=\"container\" id=\"section3\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Got questions? This way. FAQs, quick fixes, and official info on every feature.Can&#8217;t find your question here, contact us! General questions: These are just a few question but our top-notch support file will help you out with all your issues 1. Does your software work with any Operating System? iTattoo works with any OS. You [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/pages\/21169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/comments?post=21169"}],"version-history":[{"count":6,"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/pages\/21169\/revisions"}],"predecessor-version":[{"id":21937,"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/pages\/21169\/revisions\/21937"}],"wp:attachment":[{"href":"https:\/\/itattoo.com\/fr\/wp-json\/wp\/v2\/media?parent=21169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}